“You have been providing all our Tauck guests the best service and are very efficient and we appreciate it!” (ICare is the official provider of limo services in Malpensa, Milano and Linate for Tauck, check it here http://www.tauck.com/travel-partners.aspx)
lavorare con professionisti e’ una garanzia ma quando i professionisti aggiungono valore umano offrendo passione collaborazione e ingegno allora
E’ UN GRANDE SUCCESSO.
E cosi’ e’ stato.
Un grazie profondo e sincero."
“ICare are the best” Mark Richardson, Skunk Anansie drummer
“I was very impressed by the way you handled all the arrangements and would like to thank you sincerely for all your help with this event. I remember you sent me many complementary testimonials and I have to say that I agree with all of them! I would certainly have no hesitation in recommending your company to others in the future.”
“WE LOVE ICARE, WE LOVE ICARE, WE LOVE ICARE”
"Awesome you are a ROCKSTAR!"
“Thank you so much for all your help and assistance over the last very challenging 24 hours.“
“Ciao Filippo! We have so much to thank you for! You were absolutely right to pair us with Gian Luca and Emma... they were always professional, yet personable, funny and entertaining and both shared their love of Italy and history with knowledge and passion.
I would like to say to your prospective clients: We were novices at international travel not to mention trying to select such important driver/guide partners via the Internet. Filippo was extraordinarily kind, patient and communicative over many months, refining our options. He also perfectly paired us with Gian Luca, aka The Gladiator (be sure to request him and ask re his aka...it's part of the journey!) and Emma, a guide who has the ability to bring history to life and send your imagination back in time. Our short time in Italy was exhanced because of you...thanks to you all! Best regards, Nancy”
“As I already told you, you are the best! Thank you!”
“On another client, Rudy.... He called me and was very happy with his trip and gave you a lot of praise, good job!”
“Fantastic job I-Care!”
“innanzi tutto grazie di cuore per avermi aiutato in questa spiacevole situazione.
So che è Francesco che ha avuto la brillante idea di liberarmi un auto. Francesco, giuro che te ne sarò grata per sempre! Siete stati fantastici tutti e due super efficienti e gentili!!!
Grazie, grazie e grazie di nuovo! “
“Siete I N C R E D I B I L I J !! Un super grazieeeeeeeeeeeeeeeee, Isabella”
“Thank you very much. I have been very thrilled about you service.“
“Thank you very much, all of your company very nice for our office.”
" That is most generous and very much appreciated. I just spoke with my Mom and she was very pleased with her transfer. Again thank you very much for doing what you can in our time of need."
"grazie mille, i clienti di dicembre sono stati molto contenti!"
"Vi ringrazio per il servizio offerto, mi complimento per l'operatore, molto professionale, puntuale e cortese."
"What a wonderful time we had in Tuscany and Florence. Everything went very well and always on time.
You can highly recommend the driver. Adrian was without a doubt the best driver I have ever had in Italy... or anywhere for that matter. He was polite, courteous, always on time, very friendly with everyone. He was helpful to me with making sure locations and places we were visiting were advised we were on our way, or nearby when the time was close. Adrian went way beyond normal to help with one of our ladies who had difficulty walking. All of our guests remarked to me what a delightful young man Adrian was. And he does not smoke! He is a very conscientious and excellent driver. We always felt safe and that his attention was on the road.
I certainly agree with them. Adrian was exceptional. Anytime I am near his driving area I will want to utilize his services as a driver. "
" ti ringrazio per i servizi transfer effettuati; è andato tutto molto bene."
"Thank you so much for the excellent service you provided during the EICMA show in Milan. It was a pleasure to work with you as you were able to react very quickly to our every request and that was invaluable. We will certainly be in touch with you for any other events that we do in Italy."
“St Edmund’s came back very happy with the tour and the driver you organised for them. This is what Andrew said about the driver:
a) Were your drivers helpful, courteous and flexible or did you have any problems?
Marco was the best driver ever, I don’t think I could have had a better driver. He became involved with the tour and the boys gave him hero status.
b) Did the organization of the coaches work successfully or were there some difficulties? If you had any problems, please outline them.
Thank you again for making the tour so successful!"
“Grazie mille siete davvero bravi!”
“grazie mille di tutto e confermo trasporto eccellente, mi rivolgerò nuovamente a voi per i prossimi trasporti. “
“My clients just returned and thoroughly enjoyed the shore exursions in which you provided. Especially Rome.
Thanks and I look forward to using you again.
“Thank you .. these customer thought you guys did a brilliant job.”
“Ciao Filippo, ho ricevuto poco fa una mail dall’agenzia veneta che ha seguito i Clienti dall’inizio alla fine. Mi ha detto che erano soddisfatti per tutti i servizi, pertanto volevamo, io e Oriana ringraziarti per la disponibilità e la pazienza tua e dei tuoi collaboratori.
Attendo adesso tua fattura
Buon lavoro Cristina“
“Dear Filippo, We are very happy to be working with you and Francesco once again! You provided excellent service in 2009, and I know it will be the same again this year. Pedro will be working with you on a daily basis, but I am always available if you have any questions or concerns, or need anything.”
“Hello Filippo, We have just returned from our holiday in Italy and I just wanted to thank you for
the great service we had from your company and the kindness of Massimo at every
moment and his professionality.
We will certainly book again when we return to Italy.
Thank you very much for everything.
Un saludo,Susana H.”
“Salve, a seguito del servizio da Linate a Malpensa come sotto desidero ringraziare vivamente il vostro autista per la simpatia, gentilezza e disponibilità dimostrata durante tutto il tragitto. Buona giornata Andrea A.“
Thank you for the update. Like I have said before, you guys are the BEST!! I always speak very highly of your company and with great confidence as I make these arrangements through conversations with both travel agents and our guests direct. You never let us down!!
GRAZIE MILLE and have a nice weekend as well! By the way… our office will be closed on Monday, 7 September due to a holiday.
All the best,
“Grazie Francesco… You’re the best!! J
Buona Giornata!! Ciao, Sean“
“The Furnari's and the DiGiovanni's spent three days in Sorrento - Aug. 3,4,5 - with Enzo as our guide. I want to tell you that he was wonderful - knowledgable, personable, with some excellent suggestions for where and what to see. I wholeheartedly recommend him to anyone touring that region of Italy. I also wholeheartly recommend your company. T. Furnari “
Volevo ringraziarti a nome di tutto il gruppo per il fantastico servizio che ci avete offerto sabato!
Il minibus era veramente bellissimo! E, soprattutto, era proprio quello che cercavamo!
Un particolare ringraziamento anche all'autista che è stato veramente gentile e disponibile!
Insomma: un successone!
Ancora grazie mille!
Ieri ho incontrato il cliente (agenzia francese e cliente finale) e mi hanno fatto tantissimi complimenti/ringraziamenti per l’organizzazione, gestione, logistica etc etc. Mi hanno anche detto che ho dei collaboratori validissimi J
Un successo GRAZIEEEE.
Ps avvisa l’autista che ha seguito il gruppo Algerino (la loro referente che era la più ansiosa e “problematica”), la sera che si sentiva non welcome al ristorante, mi ha detto: Meno male che c’è l’autista con cui mi trovo così bene. Si dev’essere innamorata di lui. Il fatto che fosse sempre lui con lei e gli algerini è stata una cosa grandiosa!
Ma lui ha famiglia ?? Hi hi hi.
Ciao ciao Sara”
“Believe me I think that you are the best with my VIP pax and I trust you :-)”
“Hi Filippo, Just wanted to say thanks so much for all your work you guys are fantastic apologies you had to deal with such tough clients. I will let all my travel agent friends know how great you are. Best Regards, Sam E.”
“Thanks for all your help with this Filippo. I am sure you did a fantastic job J”
“Dear Filippo, I wanted to thank you for taking excellent care of our clients. They were very pleased.
If I may be of further assistance, please don’t hesitate to contact me anytime.
Have a wonderful Easter!”
“Dear Filippo, We have enjoyed your service on our last visit to Italy. Thanks so much. Alex, the driver was very friendly and great! Y. L. , who was one of the passengers on last trip is planning to arrive on April 21st to MXP by Lufthansa Airline. We would like to reserve a pick up and drop off to a hotel in Milan. We would like to know if Alex is available. “
“Excellent. Everything is excellent.
Thank you for making our trip smooth and enjoyable.”
You proved and showed me once more that Italian guys are the best ones :)
Grazie mille, amico!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Anara”
“Gent.mo Filippo, la presente per ringraziarti di cuore per il servizio che stai fornendo alla mia compagna ed alla sua amica.
Mi stanno tenendo aggiornato tutti i giorni e sono lieto di prendere atto che sia il servizio, sia la puntualità, sia la gentilezza dei Suoi autisti è davvero impeccabile.
Sono davvero soddisfatto di aver scelto voi e sicuramente terrò conto di tutto quanto in virtù del mio prossimo arrivo in Italia.
Grazie davvero, Com.te A.”
“I did appreciate your services very much and was happy to share my positive remarks about you with John and Kathy throughout the season. It was a pleasure working with the two of you during this past year and I look forward to our continued collaboration in ’09! Many thanks for your kind and professional services.
Wishing you both a wonderful holiday season and a very Happy New Year!”
“Your business and partnership has been very good for us and we are very pleased with your tour services for our clients. I know our agency and ICare will be very successful together”
“GRAZIE FILIPPO!! Davvero grazie di cuore per la sempre così ottima collaborazione.”
“Dear Filippo, Just wanted to say thank you for our transfers in Italy. The drivers, Mario and Roberto, were both fantastic and very helpful. Thanks for all your help. Kind regards, Catherine N.!”
“I don't know if you remember me, but you arranged some coaches for me in Roma last year. You're services were awesome, so I'd like to use you again, but for something smaller.”
“Thank you! We are happy to be partner of ICARE! Ken”
“Ciao Denia,proprio ieri mi ha chiamato il cliente MOLTO felice e soddisfatto delle visite e specialmente delle guide. L’ho sentito veramente contento.
Al momento vi posso solo ringraziare e vi terremo in considerazione se dovessimo avere altre necessità. Saluti Elisa.
FANTASTICO! CHE DIRE. GRAZIE.
SE RICEVO ALTRE RICHIESTE DI QUESTO GENERE VI CHIAMERO’ SUBITO.
BUON LAVORO, DENIA”
“I just wanted to send you a note to let you know that all the clients I have sent to you have been so happy and pleased with your service. Just wanted to touch base with you and say thank you.”
“E' andato tutto molto bene. I miei ospiti sono stati molto soddisfatti del servizio e l'autista si è comportato benissimo rispetto alle problematiche che erano state segnalate.”
“I can't thank you enough for all the help and care you show to us”
“Comunque colgo l'occasione per ringraziarvi del servizio sempre impeccabile e per aggiungere che Attilio è stato veramente fantastico!
Ok procedi pure alla fatturazione! Spero di poter avere presto occasione di lavorare con voi! Buon Pomeriggio!”
“Dear Filippo, Thank you a million for your help, you are always my angel in Italy :) “
“stai facendo un ottimo lavoro, grazie mille per tutto il supporto che ci stai dando, davvero!”
“You have been providing all our Tauck guests the best service and are very efficient and we appreciate it!”
“Ciao, I heard from Joe and he said that Mario the driver was excellent for their transfers. So thank you for that!!! He said they really enjoyed him and he was always on time and very nice! Thanks, Lynn”
“Thank you very much for your kindness and for all your hard work. We very much appreciate all you have done.
Best regards, Carrie and Eva”
“Last year we have used your very good service for transfers during the furniture fair in Milan. On behalf of our client we are looking for transfers again”
“You are wonderful to work with!!!!!!! Thank YOU!!!!!!!!!! Best wishes Carrie”
“Il cliente ed io ti ringraziamo per il servizio impeccabile. Sicuramente terrò conto della vostra società per qualsiasi altro evento.”
“I am very happy with the services provided by your company and the two drivers who accompanied my group. Massimo and Corrado were always very helpful and were making every effort to accommodate the needs of the group on the daily basis. I will not hesitate to use your company again for any future groups and I would like to ask you if you can take groups from Rome or Venice as well. Please let me know as I have other groups for next year. Again many thanks to you, Corrado and Massimo. Best wishes, Delphine”
“con la presente desideriamo ringraziarvi per l'ottimo servizio da voi svolto. Ringraziando nuovamente per la preziosa collaborazione, ci è lieta l'occasione per porgervi cordiali saluti. Ilaria D.”
“And I wish all of the car companies I had dealings with in Europe were as good & efficient & nice to work with as Icare!! No other car company sent me beer & wine!! When I come to Italy, I will bring some nice whisky!! Robin”
“Thank you very much for your always fine cooperation – all our clients were very happy with your services and we do look forward continue working with you.
“CIAO NON E' ANDATA BENE E' ANDATA BENISSIMO IL BUS ERA SPLENDIDO E IL GRUPPO HA DATO LA MANCIA ALL'AUTISTA PERCHE' TROPPO BRAVO”
“Again, my thanks to you for your wonderful service. Janice”
“Just for your records…recent customers using your service have been more than impressed with you efficiency!! - Avril”
Thank you again for your assistance with our trip! Your services made the trip much more enjoyable.
Please send my regards tp Francesco as well!
Warm regards – Carmella”
“Thank you so much for your help. Everyone who used you this summer said your company was great and they would reccommend you to all their friends. See what I started. We have a great relationship!!! Ciao! Randi”
“GUARDA CHE BELLE PAROLE DAL GRUPPO GRAND PRIX,
ci tengo molto a ringraziare te e Mario per questo servizio...GRAZIE
Thanks for your email.
I spoke with my client yesterday and he only had good things to say. He was very happy with the drivers knowledge of the area around the circuit and was very pleased with the lunches.
Thank you very much for your assistance with the delay in flight, you were very helpful and efficient.
We look very forward to working with you again in future.
“I really appreciate the services you put together for me. Everything was perfect! And it was wonderful that they sent the filipino driver. It was easy for all my passengers to talk to him. I'm hoping we can get him again the next service? Okay, here's what I'll need.”
“Volevo farti un saluto e i complimenti per come sei riuscito a gestire tutti questi servizi/contrattempi e cambiamenti dell’ultimo minuto.
Spero ci risentiremo presto e grazie di tutta la collaborazione.
Cari saluti, Tiziana D.”
“Thank u for the super service yesterday, Ruth”
“Hi filippo can i just say thanks 4 all ur help its been a pleasure working with u regards Sue”
“We reallly enjoy your drivers and we have already referred your drivers to two other families traveling to Italy over Christmas”
“All four of us had a wonderful wonderful time. We loved Roma, but would have only seen a very little of the city if Antonio had not been our guide.
He was so helpful. We all loved him. Thank you both so much. We are looking forward to tomorrow. See you at 7:45 am Thanks every so much.
My clients, Mr Juan and Gloria are very happy with the services offered in Pompeii. She said the guide was excellent and the driver who took them around the Amalfi coast, was also excellent. She said he was almost like a tour guide because was very informed and answered all of their questions. Thanks again for everything, you are from now on the only tour and transfer service I will use in Italy.
Dielesy -Travel agents”
“The service was good thank you. I'll be in touch to book for next year! Steve”
“A seguito nostre numerose collaborazioni, con la presente sono a comunicarLe che sono molto soddisfatta dei servizi forniti alla ns. società.
Abbiamo apprezzato molto la sua disponibilità prima, durante e dopo gli eventi.
La sua prontezza nel rispondere alle richiesta last minutes o a particolari esigenze dei ns clienti. Sara D.”
“My clients are also very happy with your services and I am as well! Dielesy – travel agents”
“Spesso organizziamo meeting e corsi formazione in Italia e sapere di poter contare sulla Vostra efficienza per i trasferimenti è motivo di sicurezza e garanzia per un boun lavoro”
“Just for your information, I received email from the Client: EVERY driver was FANTASTIC!!
Sylvia in Livorno got tickets for the Academy in Florence which saved them hours not in a queue
Armand in Roma, fantastic tour of the city and parked in "pole position" at all the sites they visited !
And Fabricio in Naples gave them a fantastic tour of the coast and recommended the lunch in the Garden Restaurant in Ravello which was 10 star!!
So, just to let you know !! Robin”
I just wanted to follow up and see how this all worked out. I spoke to The Clients and they had
a wonderful time - because of your driver!! […]
Thank you very much for providing outstanding service- I will definitely recommend your company to my clients and
“Dear Sir or Madam;
Please accept this letter as our heartfelt thanks for the wonderful service and care our driver, Constantino, gave us on our trip to Roma in late August. He is an extremely charming man and a wonderful asset to your organization. He was an absolute delight! He was impeccably dressed, on time and helped us organize what to see and what to skip; an invaluable contribution to our trip.
He not only helped me get to a closed shoe shop so I could purchase some shoes from the startled owner, but took us to the Etruscian tombs as well as the Roman catacombs. He then drove us to a wonderful little winery where we purchase not only some delicious wine, but some great olive oil which I have dragged home to California!
Please give him our thanks for a job well done and tell him I have passed this information on to our travel agent as well and will keep your card, so we can use you on our next trip to Roma.
“Buon giorno Fillipo,
Volevo rigraziarLe per il trasporto degli ospiti per il nostro matrimonio. è stata una giornata incredible! L'autista è stato molto disponible e simpatico con i nostri ospiti.
Grazie di cuore!!
“I am sorry this has taken awhile to get to you but I wanted to sit down and send a thoughtful message to you.
Jim and I couldn't have been more pleased to be greeted at the ship by Maurice and treated like royalty on our tour of Pisa and Florence.
He was just amazing with all the traffic and was able to get us into both the Uffizi and the Academia Gallery without any wait.
He would get us to a tour site and would let us know where he would be at all times to pick us up. He showed us to a quaint local restaurant for lunch.
Maurice was a pleasure as our guide and we would highly recommend a private tour with your company to others.
Thank you again for making our European trip a pleasure.
“We were excited to see the ruins of Pompeii and to see the sights in Sorrento and along the Amalfi Coast.
You were superb as our hostess in explaining the various histories and things to do along the way. We felt very comfortable with you and you made our excursion very rewarding. I was a bit nervous about arranging a separate excursion from that offered by the cruise ship, but with 11 of us in our group we just couldn't afford their prices. We appreciate the commitement by Travel with Friends and the arrangements they made for us and setting us up with such a fantastic hostess for our tour. We hope we were helpful with your English and that we weren't too pushy on what we wanted to do. When mother Call went on a cruise ship paid tour in Monte Carlo they had to keep tracking her down from her picture mode taking and dragging her back on the bus. You made our tour very relaxing.”
“what would I have done without having you in Italy to take care of all our people?”
“JUST A NOTE TO LET YOU KNOW HOW PLEASED WE WERE WITH THE TOURS,AND THE TOUR GUIDES. I WILL BE RECOMMENDING YOU TO ALL MY FRIENDS. Bob”
“just want to drop a line to say Thank you to you and your staff, who were both courteous and very helpful to us during our visit to Lake Orta. Regards Martina”
“Thanks for the reviews, I realize how great your company is and this is why I contacted you again!”
“The agent called for the Sage party yesterday and wanted to thank us for a wonderful job. Whoever you used for the Rome airport transfer they enjoyed. He took them into a neighborhood on the way to the airport and had them get out of the car and look through a fence key hole and they saw the most beautiful view of St. Peter's and Vatican city. They told their agent that it will be the best memory of their trip. Wanted to let you know and tell the Driver that they really enjoyed that!! Thank you, Lynn”
“I have given your name to many clients who will be traveling to Italy this summer. I told them you are the best and to give your company a chance to handle their tour needs. Warren and I watch our DVD of all our pictures in Europe and without your services it wouldn't have been as memorable. Everyone who was with us says the same thing. We look forward to working with you again.”
“Dan and I appreciate all your hard work and know that when we give you our clients, we will not have any problems.”
“I just heard back from the Client travel agent and she told me the large gratuity amount that each of the drivers received. That is wonderful to hear, hope they were pleased and thank them for taking such good care of the family.
He said all went fantastic, no problems and all went great with the plane and etc. So thank you and I am so happy that he rewarded each driver for his services!!
We will get more business from this client!
“Please let Filippo know how VERY Grateful I am for his services and I appreciate every thing he did for us. We of course will be doing more business with you which means more business with him. Jan”
“Jan, everything has been perfect!! We really appreciate all you have done. Please let the ICare guy know we are very happy.”
“You are great to work with and I know how good your quality is”
“Thank you Filippo, we are very happy to have found you. look forward to a very busy 2006 with you!”
“FILIPPO, THANK YOU FOR EVERYTHING. UNFORTUNATELY IT WAS A BAD RESULT BUT THE DRIVER THE CAR THE SERVICE WAS FIRST CLASS, THANK YOU AGAIN, Jamie R.”
“just want you to know that you have been great and I will be using you again in the future!
Joyce – travel agents”
“Mario are driver was great and very informative. This has been everything we expected and more. Your services have been outstanding and we can't thank you enough.”
“The ICare drivers on the other hand were early, full of information, courtesy and drove cautiously (didn't even have to ask).”
“just returned from a quick trip to Paris where we spend 3 days with the Elliotts after their
trip to Italy. I can't tell you how happy they were with the way all the limo arrangements were
handled. All of your drivers were where they expected them and were most helpful and
truly nice people. They especially wanted me to tell you how comfortable the Bellagio to Stresa
trip was and how thoughtful your driver handled the drive.
You told me well in advance how well you take care of your customers and I never doubted you.
Clients are never so sure until they experience the service. The Elliotts and friends do travel to
Italy yearly and you now have a loyal customer.”
“Thanks again for all you are doing to help us. You are fantastic Tina”